Privacy Policy

1. Introduction

Online School of Public Speaking Canada ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website motor-exploreace.com or use our services.

This policy complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws in Canada.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Name and contact information (email address, phone number, mailing address)
• Professional information (job title, company, industry)
• Payment information (credit card details, billing address)
• Educational background and speaking experience
• Course progress and performance data
• Communication preferences

2.2 Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and general location information
• Browser type and version
• Device information
• Pages visited and time spent on site
• Referring website information
• Cookie and tracking technology data

3. How We Use Your Information

We use your personal information for the following purposes:

• Providing and improving our educational services
• Processing course enrollments and payments
• Communicating with you about our services
• Sending newsletters and marketing communications (with consent)
• Personalizing your learning experience
• Conducting research and analytics to improve our services
• Complying with legal obligations
• Protecting against fraud and security threats

4. Legal Basis for Processing

We process your personal information based on:

• Your consent (for marketing communications and cookies)
• Contract performance (to provide our services)
• Legitimate interests (to improve our services and prevent fraud)
• Legal compliance (to meet regulatory requirements)

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information with:

5.1 Service Providers

Third-party companies that help us operate our business, including:

• Payment processors
• Email service providers
• Cloud hosting services
• Analytics providers
• Customer support platforms

5.2 Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal processes or government requests
• Protect our rights and property
• Ensure user safety
• Investigate potential violations of our terms

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Employee training on data protection
• Incident response procedures

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, including:

• Active course participation: for the duration of your enrollment plus 2 years
• Financial records: 7 years as required by law
• Marketing communications: until you unsubscribe
• Website analytics: 26 months

8. Your Rights

Under Canadian privacy law, you have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Withdraw consent for marketing communications
• File a complaint with the Privacy Commissioner of Canada

To exercise these rights, contact us at [email protected].

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. You can manage cookie preferences through our cookie consent banner or your browser settings. For more information, see our Cookie Policy.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.

11. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

12. International Data Transfers

Your information may be transferred to and processed in countries other than Canada. We ensure appropriate safeguards are in place for such transfers.

13. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the updated policy on our website and updating the "Last updated" date.

14. Contact Information

If you have questions about this Privacy Policy or our privacy practices, contact us: